Phone:                     843.835.5624
  Fax:                          843.278.0252
  Email:
  staff@dogriverdesign.com

DOG RIVER DESIGN
"Making Technology Work for Your Business"

Address:                      PO Box 156
Cottageville
SC, 29435

     
Finding a Photocopier/Scanner/Printer
 
 

Newsletter
October 01 2002


• Computing on a Budget-Credit Card Surcharges • Voice Recognition That Works • Saturn Service • Hoover - Service? • HP Pavillion ZD7000 • Radio Shack 6 in 1 Remote • Palm Zire 71 • We've Moved • The Perfect Notebook part 2? • The Perfect Notebook? • Do LCD Displays really make a difference? • Binoculars with a built in digital camera • Simple Fast Backup…. FINALLY!!! • Apple iBook Product Review Part 2 • Apple iBook Product Review Part 1 • Not all computers are created equal. • The perfect phone system? • Finding a Photocopier/Scanner/Printer • EMachines • Dual Monitors • Sony PDA • Hard Drives Will Fail • Olympus Digital Camera • Radio Shack • Small Business' •


News
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Top] [News] [Net Watch] [Product Review]

  1. Windows XP Service Pack 1 is now available from Microsoft.  If you have XP Home or Professional, visit their site and make sure that you update your system.  You can find the update here.
     
  2. I want to thank all those that have changed to comply with the new billing schedule.  Just a reminder that ALL PAYMENTS NEED TO BE RECEIVED BY THE 15TH!  If you are still sending payments after the 15th, please start sending payments so that they are RECEIVED by the 15th.

Net Watch
[Top] [News] [Net Watch] [Product Review]

We are going to shift gears a bit this month.  I'd like to talk about purchasing products on-line.  I still get people looking at me funny when I tell them that I'm using my credit card to purchase products over the Internet.  The fact is that you can really lose your shirt if you blindly go buying stuff on-line.  On the other hand, you can catch some real good deals if you know what to look for.  Let's look at some do's and don'ts for safe and fun buying on-line.

The most important thing to remember is that a deal "too good to be true" almost certainly is.  Take time to research the vendor that you are thinking about buying from.  Check their site for how they handle returns.  Also do your research about the vendor.  Visit www.BizRate.com here to check out what other buyers have said about them. You can really save yourself from a bad experience by putting in the time prior to purchase.

The safest bets are stores whose web sites complement their "brick and mortar" store locations.  www.CircuitCity.com, www.Walmart.com, www.BestBuy.com are all good examples of sites that are very safe and have good customer support because they have physical locations. 

One step down from  the www.CircuitCity.com's are the www.TigerDirect.com's and other large on-line only e-tailers. Again the most important thing to remember is to know who you are buying from.  Read, read, read, and if it is unclear to you how they handle returns, call them.  If you cannot contact them easily there is most likely a reason for it.  When you visit www.TigerDirect.com their toll free number is on every page.  Try finding a phone number at www.PCShop1.com ,  an e-tailer located on www.cnet.com's price list page.

Once you leave the safety of the "Big Boys" you need to be even more careful.  I cannot stress the importance of research.  You have to read the fine print.  I used to really love purchasing products from www.Ubid.com, a popular auction based site, until I got burned by the "fine print."  I won a bid on a multimedia kit that included a CD rom, sound card, and speakers.  I only paid $37 for the kit.  What a bargain!  I had read the shipping fees ahead of time and was ok with the $9.99 primary charge plus .95 per pound after that.  What I failed to read was the "estimated shipping weight" of 20lbs!  A good deal just turned sour and there was NO recourse.  I've still bought from UBid on occasion, but I'm sure to calculate ALL the charges prior to placing a bid.  What I've found is that 90% of the time, when all the charges are added up, things cost MORE at Ubid than if you were to purchase them outright.

Beyond purchasing products I also pay bills, look at my bank accounts, and manage my credit cards online.  All this has made things very convenient. However trying to keep track of all those user-names and passwords can be a real challenge.  The best advice I can give is that you take time and do your research.  Use sites like www.cnet.com and www.CircuitCity.com for product reviews before you buy.  Use the "Brick and Mortar" stores to try products before you go on-line to find your best price.  You can save money and time and have fun at the same time!

Product Review
[Top] [News] [Net Watch] [Product Review]

Well our old faithful photo copier died a couple of months back and to my regret, I had to go and find a replacement!  I really loved the connected digital copier that we used back in Vermont, but could not justify the $12,000 price tag, Ouch!  I started looking at less expensive options for a connected device.  I talked to Xerox about what they had to offer.  Their entry unit started at $1600 and seemed to do everything that I needed it to.  I just knew that I could do better.

My next idea was to look at the multi function leader, HP.  Sue and I have an HP PSC 500 at the house and really like it.  It is an ink jet printer, so it is expensive to run, but HP also makes laser units as well.  I went down to Staples to take a look at what they had to offer.  The prices were about half that of the Xerox but I still thought I could do better.

I moved on to the usual and looked through the web for the right product. I searched by price and features and came up with an unexpected winner, the Brother MFC-9700.  The MFC-9700 is a 5-in-one unit: Copier, Scanner, Printer, Fax, PC-Fax.  Our office needs a good printer more than a fast copier and this unit works great.  It is a digital copier in that it scans once and copies many, the fax works the same.  By the time it is done connecting to the fax on the other end it has scanned 6 or 7 pages.  It transmits a single page in about 6 seconds to keep your long distance bills down.  The auto document feeder can manage up to 50 pages and works for the Scanner, Fax, and copier. 

We have had the unit in-house for over two months now.  There are several surprises that we have enjoyed finding.  The bundled software is wonderful.  We needed to do a rush typing job for a client.  The job was 36 pages and he needed it in about 4 hrs.  We scanned the entire document into the unit via the auto document feeder and the system automatically launched the OCR software and converted the entire document to editable text in about 5 minutes.  Sue took the rest of the time to clean up the recognition errors and fix formatting issues.  She LOVES the way it works.

When buying any device like a printer or a fax, you have to look beyond the initial purchase price and take into consideration the "Total Cost of Ownership."  The singe best feature that I like about the unit is the cost per print, only about .016 per print or copy. The HP laser unit comes in at .026 per copy or print.

The down side to the unit is that it has limited functionality with Windows XP.  This is a real problem because if you want to benefit from all the awesome features of the product you need to connect it to a computer running Windows 98, ME, or 2000.

We liked the unit so much that we have also purchased the little brother, the Brother MFC-5100, for color copies and color prints.  We are just as thrilled with it.  The only limitations (as with the 9700) is that it doesn't work well with Windows XP, but we are hopeful that Brother will remedy the situation soon.

We purchased both of these units at Staples.  The 9700 was only $549 before a $50 rebate and the 5100 was $279 with a $30 rebate.