Product Review

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Panasonic’s KX-TG4000B 4 Line, Multi-Cordless Handset

The perfect phone system? Is there such an animal in existence today? Not really but we’ve managed to find a real good solution for the small business or home office.

Generally speaking, our product reviews come directly from trying to satisfy an internal need. Since we started Dog River Design, we’ve wanted to have a better phone system. I really like having a cordless phone to wander whilst I talk, but I like the features found in most “key system” type phone systems, i.e. voice mail. Add to the list of wants, multiple lines, and you really only have one solution and that is the expensive phone systems found in most offices. Just for example, Dog River Business Solutions was quoted nearly $18,000 for a multiple line, 10 station phone system with voice mail. OUCH!

So here is my Wish List:
Multi Line
Voice Mail
EASY TO USE!
Cordless Handsets
Inexpensive

We decided to try Panasonic’s KX-TG4000B 4 Line, Multi-Cordless Handset, Auto Answer, Auto Attendant, phone system. Retail price at Panasonic was $699.95. We found it on-line for $374.00.* It comes with the base unit and one handset, expandable with up to 8 handsets total. The base unit is a fully functional extension, ideally used by the operator or receptionist for the business.

This system has all the necessary features we want plus Auto Attendant. My favorite part of the system is the fact that all the extensions are 2.4GHz cordless, which means we did not have to wire ANYTHING. We just plugged it in and used it. Each handset is considered a separate extension complete with its own voice mail. The entire system is very easy to use and setup. The prompts are clear and basically walk you through the setup step by step. If your business needs a very flexible and robust 4 line system and you will never need more than 8 extensions, than this is the way to go.

* Just a note: Staples has a policy to match ANY price. We took the print out of the price we got on-line and our local Staples matched the price without any problems. They also matched the price on the additional handsets saving us about $150 off their in-store prices.